Refund policy

At Manojava, we strive to ensure you have a great shopping experience. Please read our exchange policy carefully before making a purchase.

Exchange Policy Overview

• ❌ No Returns Allowed – We do not accept returns under any circumstances
• 🔁 5-Day Exchange Window – Exchanges must be requested within 5 days of delivery

Exchange Eligibility

Exchanges are only allowed under the following conditions:

• The product is defective or damaged, OR
• The size or color received is different from what was ordered

📦 Mandatory Requirement:

• A package unboxing video is required as proof to process any exchange request

Conditions for Exchange

• Product must be unused, unwashed, and unworn
• All original tags and packaging must be intact
• Exchange is subject to product availability

Exchange Charges

• A flat fee of ₹150 will be charged for all exchanges
• This charge covers logistics and handling costs

Non-Exchangeable Situations

Exchange will not be accepted if:

• No unboxing video is provided
• Product shows signs of use, washing, or damage caused by customer
• Request is made after 5 days of delivery

Exchange Process

To request an exchange:

1. Contact us within 5 days of delivery
2. Share:
   • Order Number
   • Reason for exchange
   • Clear images + unboxing video
3. Once approved, we will guide you through the next steps

Contact Us

For any exchange-related queries:

📞 Phone / WhatsApp: 78779 54296
📧 Email: supportmanojavaa@gmail.com

Important Notes

• Only one exchange per order is allowed
• No refunds will be issued under any condition
• Manojava reserves the right to approve or reject exchange requests based on the above policy

Manojava — Style with Trust.